- Communication
- Designated Account Managers
- Constant training and evaluation ensures our success
- “Secret” Traveler Program
- Site Inspections
- Meet and Greet with Custom Sign at airports
- If Meet and Greet is not available, staff will confirm pickup procedure during pre-trip confirmations
- Chauffeurs will arrive 15 minutes ahead of time when prearranged
- Chauffeur will reach out to client to provide contact info
- Fully Customizable Reporting
- Ability to report on account, event, or passenger level
- Expense Reporting
- Monitor spend on multiple levels
- Company
- Service type or area
- Individual
- Fast and Customizable Invoicing
- Overall invoice for entire company
- Individual invoice per event
- Ability to set up different Invoicing procedures for different cost centers
- Reservations and Dispatch
- Individual invoice per service area
- Ability to charge on a trip by trip basis
- 24 Hour Customer Service Representative
- 24 Hour Reservation Booking
- Ability to book via Phone, Web, Text, Mobile App, or GDS
- Multiple forms of Reservation Confirmation
- Completely Customizable to your needs
- 24 Hour Dispatchers on Duty
- Lead dispatcher at HQ and Operational dispatcher on ground in city of operation
- All flights tracked through FlightAware
- Performance Tracking
- Weekly, Monthly, Quarterly Goals
- Companywide and Account Level
- Feedback from Clients
- Internal Reporting
- Incident Reporting
- Safety Reviews
- Network Partner Reviews
- Team Member Performance Reviews
